Refund & Withdrawal Policy

Flying Cross Gallop & Jockey Development Program

Program Commitment

The Flying Cross Gallop & Jockey Development Program is a limited-enrollment, mentorship-based training program. Once a spot is reserved, it cannot be easily filled by another participant. For this reason, the following refund and withdrawal policy applies.

 

Deposits

• A non-refundable deposit is required to secure your spot in the program.

• Deposits are applied toward the total program cost.

• Deposits are not transferable to another person or future intake.

 

Refunds Before Program Start

• Withdrawal more than 30 days before the program start date:
  Any payments made beyond the non-refundable deposit will be refunded.

• Withdrawal within 30 days of the program start date:
  Payments are non-refundable, as program planning, staffing, and horse allocation are already in place.

 

Refunds After Program Start

• No refunds will be issued once the program has begun.

• This includes withdrawal due to scheduling conflicts, change of interest, or personal circumstances.

The program is structured, progressive, and mentorship-based; partial participation cannot be refunded or credited.

 

Medical & Safety Withdrawals

• In the event of injury or medical concern that prevents safe participation, the program will be paused or discontinued at the discretion of Flying Cross Ranch.

• In these cases:

  • Refunds are not guaranteed

  • At our discretion, a partial credit toward a future intake may be offered

  • Medical documentation may be requested

Safety always comes first.

 

Program Dismissal

Flying Cross Ranch reserves the right to dismiss a participant without refund if:

• Safety rules are not followed

• Horse welfare is compromised

• Repeated disregard for instruction 

• Unprofessional behaviour toward staff, horses, or other riders is displayed

Dismissal decisions are final and made in the interest of safety and program integrity.

 

Missed Sessions

• Missed sessions due to illness, work, or personal conflicts are not eligible for refunds or makeup sessions.

• Due to the nature of the program, consistency and reliability are part of the training.

 

Payment Plans

• Payment plans do not change refund eligibility.

• All scheduled payments remain due even if a participant withdraws or is dismissed after the program begins.

 

A Note on Commitment

This program mirrors the expectations of racetrack work—commitment, reliability, and professionalism matter.

 

Enrollment represents a serious investment of time, resources, and mentorship from Flying Cross Ranch.

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By enrolling, participants acknowledge and agree to this refund and withdrawal policy.