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Privacy Policy

Effective Date: March 31, 2025
Flying Cross Ranch
www.flyingcrossranch.com

 

Flying Cross Ranch ("we," "our," or "us") is committed to respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact info

  • Rider age, experience level, and health-related safety details

b. Payment Information

  • Payment details (processed securely via third-party providers — we do not store full credit card information)

c. Website Usage Data

  • IP address

  • Browser type

  • Pages visited and time spent on site

2. How We Use Your Information

We may use your information to:

  • Schedule lessons, camps, and events

  • Communicate about bookings or general inquiries

  • Send newsletters or promotions (you can unsubscribe at any time)

  • Improve our services, website experience, and safety procedures

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Third-party services (e.g., payment processors or email systems)

  • Authorities when required by law

  • Others, with your explicit consent

4. Data Security

We take reasonable measures to protect your personal data. However, no digital system is 100% secure, so we advise using caution when submitting sensitive information online.

5. Children's Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe we’ve collected such data in error, please contact us.

6. Your Rights & Choices

You may:

  • Request access to your personal data

  • Ask us to correct or delete your information

  • Unsubscribe from marketing communications

To request changes or updates, email us at info@flyingcrossranch.com.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy policies or practices of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

9. Contact Us

Have questions or concerns? We’d love to hear from you:

Flying Cross Ranch
📍 RR4 Site 5 Box 49, Lacombe, AB T4L 2N4
📞 403-350-7368
📧 info@flyingcrossranch.com
🌐 www.flyingcrossranch.com

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